
Frequently Asked Questions
What are the benefits to being PRIM – Fleet Standards Accredited?
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There are many benefits to being PRIM – Fleet Standards accredited, these can be found in the About Us section.
How easy is the standard to work through?
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The standard has been made to be very user friendly and you will have access to the PRIM team to support you through the process.
Can I use the content from the Toolbox in my organisation?
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Yes, we encourage our clients to utilise the road safety content and resources from the tool box throughout your organisation.
Can I advise my insurance company that I am PRIM – Fleet Standards accredited?
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Yes, we fully encourage you to advise your insurer that your organisation is accredited as this can prove road safety compliance.
When will I receive my certificate?
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You will receive your certificate within 5 working days of receiving the outcome of your audit.
Can I add the PRIM – Fleet Standards logo to my website?
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Yes, as part of your accreditation you will be able to use the PRIM – Fleet Standards logo on your website and marketing materials.
Are the accreditation fees annual?
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Yes, the accreditation fee will be charged at the beginning of your PRIM – Fleet Standards journey and annually thereafter.
Can I pay the accreditation fees by credit card?
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You can pay your accreditation fees by credit or debit card or via bank transfer.
Can I book audit dates, suitable for my organisation?
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Yes, our audit team will make best endeavours to ensure the audit date is suitable for your organisation.
Do all of my sites need to be audited for the standard?
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No, only 10% of your sites will need to be audited, to allow PRIM to gain a snapshot view of your organisation.
If my organisation fails an audit, do I get another chance?
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Yes, should any non-conformances be raised, you will be provided with a detailed report highlighting the corrective actions required and instruction on how these will be reviewed.
How long will the audit take?
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A typical audit day is 7 hours in duration, with the days required dependant on the size of your organisation.
I need to cancel my audit, what are the cancellation terms?
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In the event you need to reschedule your audit, the cancellation notice is as follows:
Within 5 working days – 100% fee applicable
Within 6 – 11 working days – 50% fee applicable
12 working days and over - £25 administration fee
Are the award stickers for inside or outside the vehicle?
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You will receive 10 vehicles stickers with your accreditation pack and you will be able to choose stickers suitable for inside or outside the vehicle.
Can I have enough stickers to use across my whole fleet?
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You will receive 10 vehicle stickers with your accreditation pack and will be able to purchase more at cost price.
Does PRIM - Fleet Standards endorse training courses?
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Yes, our L&D function are able to review course with the view to endorse to the PRIM standard for course content, delivery and learning outcomes.
Can I be a supplier for PRIM – Fleet Standards?
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Yes, please use the contact us page on our website to request further information and speak to a member of the PRIM team.