Frequently Asked Questions
What are the benefits to being PRIM – Fleet Standards Accredited?
There are many benefits to being PRIM – Fleet Standards accredited, these can be found in the About Us section.
How easy is the standard to work through?
The standard has been made to be very user friendly and you will have access to the PRIM team to support you through the process.
Can I use the content from the Toolbox in my organisation?
Yes, we encourage our clients to utilise the road safety content and resources from the tool box throughout your organisation.
Can I advise my insurance company that I am PRIM – Fleet Standards accredited?
Yes, we fully encourage you to advise your insurer that your organisation is accredited as this can prove road safety compliance.
When will I receive my certificate?
You will receive your certificate within 5 working days of receiving the outcome of your audit.
Can I add the PRIM – Fleet Standards logo to my website?
Yes, as part of your accreditation you will be able to use the PRIM – Fleet Standards logo on your website and marketing materials.
Are the accreditation fees annual?
Yes, the accreditation fee will be charged at the beginning of your PRIM – Fleet Standards journey and annually thereafter.
Can I pay the accreditation fees by credit card?
You can pay your accreditation fees by credit or debit card or via bank transfer.
Can I book audit dates, suitable for my organisation?
Yes, our audit team will make best endeavours to ensure the audit date is suitable for your organisation.
Do all of my sites need to be audited for the standard?
No, only 10% of your sites will need to be audited, to allow PRIM to gain a snapshot view of your organisation.
If my organisation fails an audit, do I get another chance?
Yes, should any non-conformances be raised, you will be provided with a detailed report highlighting the corrective actions required and instruction on how these will be reviewed.
How long will the audit take?
A typical audit day is 7 hours in duration, with the days required dependant on the size of your organisation.
I need to cancel my audit, what are the cancellation terms?
In the event you need to reschedule your audit, the cancellation notice is as follows:
Within 5 working days – 100% fee applicable
Within 6 – 11 working days – 50% fee applicable
12 working days and over - £25 administration fee
Are the award stickers for inside or outside the vehicle?
You will receive 10 vehicles stickers with your accreditation pack and you will be able to choose stickers suitable for inside or outside the vehicle.
Can I have enough stickers to use across my whole fleet?
You will receive 10 vehicle stickers with your accreditation pack and will be able to purchase more at cost price.
Does PRIM - Fleet Standards endorse training courses?
Yes, our L&D function are able to review course with the view to endorse to the PRIM standard for course content, delivery and learning outcomes.
Can I be a supplier for PRIM – Fleet Standards?
Yes, please use the contact us page on our website to request further information and speak to a member of the PRIM team.